Nzxt Bad Customer Service

September 01, 2021 Post a Comment

Create a clear system so that at any time a trained team member has their eyes on social media accounts. NZXT is notorious for not answering support requests even more so in the last few months.

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The customer service is horrible.

Nzxt bad customer service. Spend your money elsewhere NZXT has the worst customer support. Ive used NZXT for business and personal use and loved their hardware for 5 years. - Replacement Part Store Inquiries Pre-Sale Request Technical Support CAM Special Handling Request Refund form H1 Screw Kit and Riser Cable Request Opt-Out H1 riser cable Order Change FormCancellation.

Please choose your issue below -. Let me start off by saying that I love NZXT and their products and Im not here on a rant-campaign against them. Write a review Sign in.

I will not be using NZXT again sadly I cant afford to wait 15-2 months for NZXT to make it right when there are problems with their products and customer service. I will not be using NZXT products. Contact Support by phone 800 228-9395 or submit a ticket here.

Tickets get deleted without any action phone calls result in sitting on hold for hours resulting in being cut off and chat requests sit there for hours or days with no one responding. Read 21-40 Reviews out of 178. Upgrading your BLD System.

NZXT consumer reviews. Do you agree with NZXTs TrustScore. Its now been a week since I sent back proof of destruction of the product and nothing heard back all the while Im unable to use my PC as the cooler is a pretty vital part.

It honestly pains me to have to give them 2 stars however after my purchase I cannot recommend this company to someone looking for a prebuilt. Business Services NZXT Reviews 192 Poor. Vigilance is the key to preventing a bad customer service example.

NZXT Reviews 9 Poor. Customer service contacts and company information. This thread is archived.

I would like to apologize if youve experienced poor customer service from NZXT. In the Business Services category. These are the dates for each reply either way in my ticket.

How bad is NZXT Customer Service. This will be an ongoing part of our customer service program so that we dont find ourselves falling behind again. How many stars would you give NZXT.

Voice your opinion today and hear what 9 customers have already said. Join the 178 people whove already contributed. Literally the worst customer service experience.

I just want to know how to get in touch with them. Some shipments have been missing necessary parts no bracket and some have been incorrect parts. I put in a ticket when my PC arrived about an issue with the CPU debug led constantly On on every boot.

This was my first time and it is safe to say I probably will never buy another because of my experience with NZXT. Although it can be difficult to stop these scenarios from happening the quicker you shut them down the better. Posted by 4 months ago.

English US Deutsch Franais Italiano Nederlands Portugus do Brasil Powered by Zendesk. No response until a week later but by then my Brand new 2200 PC would crash no signal etc etc. How bad is NZXT Customer Service.

It took 3 months just to respond to my initial ticker regarding setting up an RMA. New articles New articles and comments. New comments cannot be.

Thats not what we want to deliver and we will work hard to improve. This page is no longer updated please head to our main help center here. Voice your opinion today and hear what 192 customers have already said.

NZXT 15736 E Valley Blvd City of Industry California United States 91744-3927. My wife needed a new setup since the previous computer we had built was fairly outdated and in. I have logged multiple tickets over the last few weeks and had no reply.

Terrible customer service but nice build. Uniteds big goof up. Does anyone know how to contact NZXT in the UK without having to log a ticket.

NZXT - Bad customer service.

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